1. Introduction
SportDataIQ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot, website, and related services (collectively, the "Service").
2. Information We Collect
We collect information in the following ways:
2.1 Information from Discord
When you use our Discord bot, we may collect:
- Discord Server (Guild) IDs
- Channel IDs where the bot is configured
- User IDs of server administrators who configure the bot
- Bot command usage and interaction data
- Alert rule configurations and preferences
If you DM the bot a bet-slip screenshot, we read it to scan the slip and don't store the image.
2.2 Information from Website
When you visit our website or dashboard, we may collect:
- Discord account information when you authenticate (username, avatar, user ID)
- Browser type and version
- Device information
- IP address
- Pages visited and interactions
- Referring website
2.3 Information You Provide
We collect information you voluntarily provide, such as:
- Configuration settings for alerts and notifications
- Feedback or support requests
- A Get Featured request from the Server Directory: your email and your server's name or invite, plus your name, Discord username and message if you add them. It goes to our support inbox (delivered by Resend) and, with the email partly hidden, to a private staff channel in our own Discord. We use it only to reply to you; it is not stored in our database.
- Any other information you choose to share
2.4 Capper Studio beta list
If you join the Capper Studio beta list, we store the email address you give us and whichever optional details you fill in: your Discord username, your server's name or invite, how many cappers you run and whether you are an owner or a capper. We also record which page or campaign the signup came from, and a one-way hash of your IP address — never the address itself — so the form cannot be abused.
We use it for one thing: to tell you when your beta spot opens and to write to you about Capper Studio. We do not use it for anything else, and we never sell or rent it. Your signup is the consent we rely on, and you can withdraw it at any time.
Every email we send carries a Remove me link that needs no sign-in. Using it stops the emails immediately, and we then keep only a minimal record that you opted out, so you are not added again by mistake; ask us and we will delete that too. If you stay on the list, we delete your details 24 months after you joined at the latest, and sooner once the beta has opened and we have been in touch.
Two other parties see it: Resend, which delivers the email, and a private staff channel in our own Discord, where each signup is posted so the team can follow up. Nobody else receives it.
2.5 AI setup assistant
When a server manager asks the AI setup assistant for alerts (in the dashboard or with /setup), we send what they typed, together with the server's channel and role names, to Anthropic, whose Claude model turns it into a proposed plan. Nothing is created until the manager confirms it. For each request we log the Discord user and server IDs, the outcome and the cost, so we can enforce usage limits and stop abuse.
We do not keep the text of requests the assistant answers. When it turns one down as off-topic, we keep a shortened copy of up to 200 characters, with links, @mentions, email addresses and long numbers (such as phone numbers and IP addresses) removed, so we can see which wording it gets wrong and improve it. We delete these copies after 30 days.
2.6 Kalshi offer claims
When you claim the Kalshi offer at sportdataiq.com/kalshi, you sign in with Discord and send us your email address, where the Premium should go (your account or one of your servers) and two screenshots: your Kalshi welcome email and your trade. We use them only to check the claim and switch on your Premium. The screenshots are re-saved without their photo metadata (such as location or device) and are deleted as soon as the claim is approved or declined, or after 30 days if it is still waiting; we keep the claim itself (your Discord name and ID, email, the server, the outcome and dates) as a record of the Premium we gave.
A claim is emailed to our own support inbox with the screenshots (through Resend), and we delete that email once the claim is reviewed. A short notice without them (your Discord name, a masked email address and the server) is posted in a private staff channel in our own Discord. We email you once with the outcome. We never send any of it to Kalshi.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Service
- To deliver sports scores, alerts, and notifications you've configured
- To authenticate users and manage access to the dashboard
- To improve and optimize the Service
- To respond to support requests and communicate with you
- To detect and prevent fraud, abuse, or security issues
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share data with third-party services that help us operate the Service (e.g., hosting providers, Stripe for Premium payments, and Google Analytics for website statistics, see section 8). We don’t share data with advertisers
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you remove our bot from your Discord server, we may retain certain data for a reasonable period for backup, archival, or audit purposes. You may request deletion of your data by contacting us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through our Discord server or website.
8. Cookies and Tracking
Our website may use cookies and similar technologies to keep you signed in to the dashboard. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain features.
Our own website analytics. To understand how people find us, our public website keeps a random visitor ID and a visit ID in your browser's local storage and records, for each visit: the pages you view, the campaign tags in the link you arrived on (such as utm_source), the website that referred you (its domain only), your device type (mobile, tablet or desktop), your country (from our network provider), and whether you clicked Add to Discord. On our Kalshi offer (the homepage offer bar and the /kalshi page) we also keep daily counts of its steps: the bar shown or clicked, the page viewed, our Kalshi link clicked, the sign-in button clicked and the claim form started. Page views, Kalshi link clicks and claims sent are also counted by the source of your visit (as above). To count unique visitors we use the random visitor ID in a form that can't be turned back into the ID. These counts aren't linked to you or your claim. We do not store your IP address and we don't combine any of this with your Discord account. Visits and these counts are deleted after about 13 months.
Google Analytics. Our public pages (not the signed-in dashboard, sign-in pages or the Capper Studio app) also use Google Analytics 4, provided by Google, which processes the data for us as our service provider. It records the pages you view (the address without any private tokens; only campaign tags are kept), the site or AI assistant that referred you, approximate location (Google derives it from your IP address and doesn't store the address itself), device, browser and screen size, and a few actions: clicking Add to Discord, joining a server from our Server Directory, starting a Premium, Personal Premium or Parlaybot checkout, signing in, clicking our Kalshi link, sending a Kalshi offer claim, and viewing the Parlaybot page or a capper's page. The events we send never include your name, email, Discord account or server IDs, invite codes or sign-in tokens. When it runs it sets first-party cookies (_ga, _ga_*) to tell repeat visits apart. Advertising features are off: we don't use Google Signals, ad personalisation or remarketing, and we don't advertise with Google. Google Analytics data is kept for 14 months.
Your choice. If you visit from the European Economic Area, the UK or Switzerland, Google Analytics is not loaded at all until you choose Accept in the notice at the bottom of the page: nothing is sent to Google and no analytics cookies are set before you choose, and if you decline (or don't answer) it never loads. Elsewhere Google Analytics is on by default, with advertising storage always off (Google Consent Mode). Your choice is remembered in your browser; you can at any time, and declining after accepting removes the Google Analytics cookies. You can also block Google Analytics on every site with Google's opt-out browser add-on, and see how Google uses data at policies.google.com/technologies/partner-sites.
If your browser sends a Do Not Track or Global Privacy Control signal, we don't record your visits in our own analytics and we don't load Google Analytics at all. You can also clear your browser's site data to reset the IDs.
9. Third-Party Services
Our Service integrates with third-party services, including:
- Discord: We use Discord's API to provide bot functionality. Your use of Discord is subject to Discord's Privacy Policy.
- Sports Data Providers: We obtain sports data from third-party providers to deliver scores and statistics.
- Anthropic: The AI setup assistant sends a server manager's request and the server's channel and role names to Anthropic to draft an alert plan (see section 2.5). Anthropic processes it under its own commercial terms and privacy policy.
- Google Analytics: Website statistics for our public pages, with advertising features off and, in the EEA, UK and Switzerland, only with your consent (see section 8). Google processes this data under the Google Analytics terms and its privacy policy.
- Stripe: If you buy SportDataIQ Premium, Stripe processes the payment. Stripe collects your card and billing details under its own Privacy Policy; we receive and keep only what we need to run the subscription (your Stripe customer and subscription IDs, the plan, payment status and dates, and your Discord user ID and server) — never your full card number.
We encourage you to review the privacy policies of these third-party services.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our Discord server or website.